Question 1

How do I book a tour with Safari Quest Adventurez?

Accepted Answer

You can book directly on our website via the Book Now form, by WhatsApp on +255 768 045 919 or by email. A non-refundable 30% deposit confirms your booking.

Question 2

How far in advance should I book?

Accepted Answer

For peak season (June–October and December–February) we recommend booking 6–12 months in advance. For other dates 2–4 months is usually fine.

Question 3

Can you build a custom itinerary for me?

Accepted Answer

Yes — choose “Custom Itinerary” on the booking page and our specialists will design a tailor-made journey within 24 hours.

Question 4

What payment methods do you accept?

Accepted Answer

Bank transfer, Visa/Mastercard via secure online links, and mobile money (M-Pesa, Tigo Pesa, Airtel Money).

Question 5

What currency do you charge in?

Accepted Answer

Tours are contracted in USD. We can display EUR and TZS for convenience.

Question 6

When is the final balance due?

Accepted Answer

45 days before arrival, or in full at the time of booking if you book within 45 days of arrival.

Question 7

What is your cancellation policy?

Accepted Answer

Cancellation fees are tiered — 30% (deposit) if cancelled more than 60 days out, scaling up to 100% within 14 days. See our Cancellation & Refund Policy.

Question 8

How long do refunds take?

Accepted Answer

Eligible refunds are processed within 14–30 business days to the original payment method.

Question 9

Will we see the Big Five?

Accepted Answer

On a Northern Circuit safari (Serengeti, Ngorongoro, Tarangire, Lake Manyara) sightings of lion, elephant, buffalo and leopard are common. Rhino are best in Ngorongoro Crater but never guaranteed.

Question 10

When is the Great Migration?

Accepted Answer

It moves year-round. River crossings in the northern Serengeti are most likely from late July to October.

Question 11

Are night game drives allowed?

Accepted Answer

Yes in private concessions and some reserves, but not inside core national parks.

Question 12

What is the best beach in Zanzibar?

Accepted Answer

Nungwi and Kendwa in the north have year-round swimming. The east coast (Paje, Jambiani) is famous for kite-surfing.

Question 13

Can I combine safari and Zanzibar?

Accepted Answer

Absolutely — a 7–10 day safari + beach combination is our most popular itinerary.

Question 14

What accommodation tiers do you offer?

Accepted Answer

Budget, Mid-range, Luxury and Ultra-Luxury. We hand-pick every camp and lodge.

Question 15

Are family rooms available?

Accepted Answer

Yes — most lodges offer family rooms, interconnecting rooms or private villas.

Question 16

What should I pack for a safari?

Accepted Answer

Neutral-coloured layers, a warm fleece, a wide-brim hat, sun cream, insect repellent, binoculars and a soft duffel bag (15 kg limit on bush flights).

Question 17

What should I pack for Zanzibar?

Accepted Answer

Light, breathable clothes plus modest cover for Stone Town and villages, reef-safe sunscreen and swimwear.

Question 18

Are park fees included?

Accepted Answer

Yes — all park entry, conservation and concession fees are included in our quoted prices unless otherwise stated.

Question 19

Do I need a visa for Tanzania?

Accepted Answer

Most nationalities require a visa, available online via the official Tanzanian e-Visa portal or on arrival. We recommend applying online in advance.

Question 20

Are airport transfers included?

Accepted Answer

Private airport transfers in modern vehicles are included on all tours unless your itinerary states otherwise.

Question 21

Do I need travel insurance?

Accepted Answer

Yes — comprehensive travel insurance covering medical, evacuation and cancellation is strongly recommended and is required for Kilimanjaro climbs.

Question 22

When is the best time to visit Tanzania?

Accepted Answer

June–October offers the best wildlife viewing. January–February is excellent for calving season in the southern Serengeti. November and April are quieter and greener.

Question 23

Is Tanzania good for families?

Accepted Answer

Yes — many lodges have family rooms, kids’ activities and minimum-age waivers can sometimes be arranged for private vehicles.

Question 24

Can I travel solo?

Accepted Answer

Absolutely. We offer scheduled small-group departures and private solo itineraries. Single-supplement rates apply for solo rooms.

Question 25

What does a luxury safari include?

Accepted Answer

Top-tier camps and lodges, private guide and vehicle, scenic flights between parks, premium dining and curated experiences such as private bush dinners.

Question 26

How custom can the trip be?

Accepted Answer

Fully custom — from a 2-night Zanzibar getaway to a 3-week Tanzania, Kenya and Rwanda expedition. Tell us what matters most and we design around it.

A pause in your journey

Everything travellers ask before booking

Booking

Payments

Cancellations

Safaris

Zanzibar Holidays

Accommodation

Packing Lists

Park Fees

Visa Information

Airport Transfers

Travel Insurance

Best Travel Seasons

Family Travel

Solo Travel

Luxury Travel

Custom Itineraries

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